About Me
Bridging the gap between users and business goals
I'm a strategic and inclusive UX designer dedicated to bridging the gap between complex user needs and measurable business growth. Expert in architecting scalable design systems and owning design processes for high-impact digital products.
With over 8 years of experience, I have a proven track record of designing accessible web interfaces — from data-dense enterprise systems to intuitive, friction-free experiences that directly improve user retention.
I'm currently based in Newcastle, NSW, working as a UX Developer at the City of Newcastle where I champion accessible, user-centred design across a broad range of digital services.
Career History
Oct 2021 – Present
UX Developer
City of Newcastle · Newcastle, NSW (Hybrid)
- Increased website accessibility compliance by 20% (WCAG 2.2 A to AA)
- UX-optimised pages saving over $70,000 in external vendor costs
- Created web standards and style guides with 80% adoption across the organisation
- Championed Figma and Stark plugin adoption into the City's design toolkit
Mar 2020 – Oct 2021
UX/UI Designer
MerchantSpring · Melbourne, VIC (Hybrid)
- Increased Amazon store connections by 50% via a simplified marketplace connection wizard
- Created MerchantSpring FORGE design system improving consistency across all products
- Redesigned the company website, enhancing brand image and user experience
Jul 2016 – Feb 2018
UI/UX Engineer
Synergen Health LLC · Dallas, USA (Remote)
- Led redesign of the legacy intranet system after in-depth user interviews
- Established the design system for the SynergenPay application
- Mentored a junior UX designer; delivered wireframes for SynergenPay, CDMS, and ScioCardio
Oct 2015 – Jun 2016
UI/UX Engineer
Osmium PVT LTD · Melbourne, VIC (Remote)
- Designed an accessible Education Portal for the Islamic Museum of Australia (WCAG-compliant)
- Developed the UI using HTML5, CSS3, Bootstrap, and JavaScript with REST API integration
Education
Master of Information Technology (Major in Systems Analysis)
Charles Sturt University · Melbourne, Australia
Feb 2018 – Dec 2019
🏆 Dean's Award winner · GPA 6.8/7.0
B.Sc. Management and Information Technology (Special Hons)
University of Kelaniya · Sri Lanka
Nov 2010 – Feb 2015
⭐ Second-Class Upper Division Honours · GPA 3.69/4.0
Google UX Designer Professional Certificate
Google
ACS Accredited Professional Year Program
Performance Education · Melbourne, Australia
Apr 2020 – Feb 2021